Carrefour aspires to be seen as a benchmark in human resources management and social responsibility. Attracting, training, supporting and securing the loyalty of employees: the company makes every effort to support the development of its staff members, who are, after all, its ambassadors in dealing with the company�s customers.

A broad range of skills and professions
         Carrefour offers employees over 30 different professions and seeks to provide the greatest possible access to all its employees.

                          1. A variety of professions, offering opportunities to all kinds of people
         Carrefour places its emphasis on the skills needed in its stores, where our employees come into close contact with their customers. Certain key, traditional retail roles are given particular attention: department managers, checkout operators and self-service assistants, for example. Carrefour seeks to cultivate an entrepreneurial spirit among its employees, to develop their sense of customer service and to help them rise to the challenges of commerce.

                          2. Specialties on every level, food and non-food
         The expertise our stores possess with regard to food give us added credibility when assuming traditional roles, such as those of butcher, baker, fishmonger and caterer. In this respect, France serves as a source of skills and expertise capable of spreading best practices throughout the group and complementing local know-how.
         To ensure they continually adapt to changes in consumers� lifestyles and in order to develop new services, our stores also call on the expert knowledge of specialists in electronics, hi-fi and new technologies. With the introduction of new concepts and services, the range is constantly expanding.

Human resource policies designed to motivate everyone
         Carrefour strives to continually adapt its human resources policy to meet the expectations of its employees, while recognizing their individual and collective performance. Carrefour gives priority to internal promotion, which it combines with an active policy of training and career management.

                          1. Promotion and internal mobility: part of the corporate culture
         One of Carrefour�s key goals is to be considered as an exemplary employer. To help achieve this, the company has put in place feedback mechanisms that allow it to understand employee expectations regarding career development and to help them in acquiring new skills. Internal promotion is also one of the key pillars of its human resources policy.